An automated, customizable survey will go out to students on the last day of your cohort.
These surveys will help you gather student feedback and testimonials.
Sharing your survey link during the last session of your cohort can help maximize responses.
Survey timing and questions
On the day your cohort ends, students will receive a survey asking them about your cohort. The survey comes pre-made with suggested questions. Questions 1 & 2 cannot be edited or deleted, but the remaining questions can. Additional questions can be added and marked required or optional.
Here are the pre-populated questions:
How would you rate this course? (public, required for students to answer)
Leave a review for this course. (public, optional for students to answer)
How could we improve the course?
Will your employer be reimbursing you for the cost of this course?
To add more questions to the end of course survey, use the "Customize your survey" button. You'll find it in the top banner of the Surveys tab.
You can add the following question types. You'll be able to customize the questions and the answer choices.
Sharing your survey with students
The survey will automatically be emailed to students on the final day of your cohort.
Pro tip: share your course link in your final live workshop. To maximize the number of students who provide feedback (and valuable testimonials), give students 5 minutes in your final live workshop to complete the survey. Just copy the survey link in your Admin and paste it into Zoom chat for students to complete.
Using survey results
The preliminary survey Maven sends is a great opportunity to segment your alumni. Your post-cohort surveying doesn't have to stop there.
Once you see all the students who have rated your course 9/10 or 10/10, you know who your biggest fans are. Consider sending a follow-up survey or email asking them for more testimonial material like a recorded video. Jumping on a call with them after the course is a great way to get even more feedback.
For those scoring your course 8/10 and under, consider sending a more detailed survey to dive deeper into what they would have liked to see.
Note: the public rating score that students provide on the survey displays on your landing page and on the Maven marketplace.
How can I ensure students received the survey via email?
You can see the email confirmation, as well as open and click rates in the Broadcast Emails tab of your course.
Where can I see responses to the survey?
You'll be able to see and download student responses in the Survey tab of your course, after the survey has been sent.
What happens if I don't see any responses?
This means that students haven't yet responded to your survey. You can confirm the survey was sent in the Broadcast Emails tab of your course.
If you have any additional questions about end of course surveys, reach out to [email protected].