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For students: need further help?

How to contact the Maven Support team

Chelsea Wilson avatar
Written by Chelsea Wilson
Updated over 8 months ago

The Maven support team can be reached at [email protected]. Our general support hours are 9 am - 4 pm Eastern Time, Monday through Friday. Our average response time is 24 hours, and we aim to respond on the same business day as often as possible.

Please note, we are a small team! We will do our best to provide support as quickly as possible, and it may be the next business day before we can respond to your inquiry.

Feel free to contact us if you need help with:

  • Adding your calendar invites for a course.

  • Accessing your course content and community.

  • Understanding the course schedule.

  • Joining live sessions.

  • Getting a detailed receipt for reimbursement purposes.

  • Getting in touch with your instructor for help with specific questions.

  • Understanding what the course offers before you enroll.

  • Any other questions you have related to your Maven course.

Helpful links:

  • Create a student account here: maven.com/signup

  • Change your email or password here: maven.com/me/profile

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